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‎07-15-2021 06:51 AM

HP Recommended
Product: Envy 27-p000na
Operating System: Microsoft Windows 10 (64-bit)

My Envy 27-p000na All-in-One screen has developed lots of dark lines (about 1-2mm apart), it flickers and there are some random areas where there are lighter patches. Having done all the usual off-wait-on reset, checked drivers, "repaired" Windows etc, I've concluded it's unlikely to be a software issue. Also the second UHD monitor (when connected) is working fine.

 

Looking inside, it's a bit daunting to get to the screen, but I'm sure not impossible. There's also a smaller square board which I think connects to the screen, sits slightly over the motherboard, which I'm guessing is the graphics card???

 

As HP diagnostics doesn't find any faults (hardware or software), I'm wondering whether to repair/replace bits which could be a never-ending story, or go out an buy a replacement, perhaps with separate monitors this time? At the moment I can't find any spares or what they might cost.

 

Any help or suggestions welcomed. Computer Part Number is N8X90EA#ABU.

 

Thanks!!

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