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My Envy keeps enabling touchscreen randomly on its own even though I disabled it via device manager. We reset the computer in hope to fix this glitch to no avail. Anyone know how to fix this issue?
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Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Firstly, lets perform hard reset and BIOS default:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
If the issue persists, follow next steps. 1. Deactivate using the Search Bar
2. Direct access via hotkeys or the Start menu
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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