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DerekChristense
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HP F1703 Monitor Black Screen and Power Switch Blinks Blue and Amber

HP Recommended
F1703 Monitor
Microsoft Windows 10 (32-bit)

Overnight, when I came into the room in the morning, the Monitor stoped working. The Power Switch ha s no effect, but the larger issue, the Power Switch LED flashes Blue and Amber then off Blue and Amber Flash then off, continuously.

 

I disassembled the case and inspected the PCB’s but couldn’t find any burn spots or cold spots. The transformer is putting out a bit over 12-Volts continuously.

 

What would cause the Black Screen and Flickering Power Button indicator light?

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@DerekChristense

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.

This sounds like a hardware related issue with the monitor. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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