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HP Recommended
HP M27 Webcam Monitor
Microsoft Windows 10 (64-bit)

 

Webcam thinks the shutter is closed when it is not. It used to work before. I shut the shutter once, now it does not recognize that it is open.

1 REPLY 1
HP Recommended

Hi @AGRY

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing camera-related issues on your HP M27 Webcam Monitor. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know the exact error message you get while using it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/rs-en/product/hp-m27-webcam-monitor/2100876405/document/c03430152 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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