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- HP Community
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- HP Mixed Reality Headset goes blank

Create an account on the HP Community to personalize your profile and ask a question
04-10-2018 12:09 PM
Over the last few days my GPU has deterioted to the point where I get blank screens on my monitor display without my Mixed Reality Headset attached.
Upon careful inspection I discovered that my PSU power connectors to my GPU keep half popping out. How embarassing, it has nothing to do with a faulty headset or drivers or a dying GPU.
Thanks for all your help HP support staff.
04-10-2018 12:29 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution for this concern.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And select Accepted as solution to help others find the same solution as you have.
Take care now and do have a fabulous week ahead. 🙂
Barachiel
I am an HP Employee
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