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HP Recommended
OMEN 27i Monitor
Microsoft Windows 10 (64-bit)

I've got my Monitor about a 1year ago. In middle of a game and screen goes black. Like it doesn't show any video. I can't change options or anything because it's not showing any video. I've tried different display ports and Hdmi cables, but still no video. It's 3 months past warranty too. Any fix for this? Like there is light coming from the Monitor, but its just black

3 REPLIES 3
HP Recommended

Hi @xthecloudx6 

 

Welcome to the HP Support Community. 

I see that you are facing issues with your- HP Omen monitor. Do not worry, we are here to help you with it. 

 

May I know from when are you facing this issue?

Did you make any hardware or software changes to it?

Do you see any signs of power on the monitor?

 

I would suggest you please follow the steps shared in the link below and let me know the outcome of it: https://support.hp.com/in-en/product/omen-by-hp-27-display/16129890/document/c00063071 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @xthecloudx6

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.