• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion All-in-One - 24-b017c (Touch)

HP PC Hardware Diagnostics Windows download is corrupt - it will not extract when I run the exe.  Can the download link be fixed?  https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics  https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135762.exe 

1 REPLY 1
HP Recommended

@EM_MER -- I had no problem downloading the update.

 

Running the update created the directory :  C:\SWSetup\SP135762

with the contents:

 

14/10/2021 08:16 AM 248,530,119 4ee16b2036184d9c8037a01afe7a3414.appx
14/10/2021 08:16 AM            2,726 4ee16b2036184d9c8037a01afe7a3414_License1.xml
14/10/2021 08:16 AM                 86 AUMIDs.txt
28/02/2022 12:23 AM          26,786 InstallCmdWrapper-Appx.log
03/04/2020 01:49 AM           20,520 InstallCmdWrapper.exe
28/02/2022 12:23 AM                492 InstallCmdWrapper.log
14/10/2021 08:16 AM                845 MPAP_4ee16b2036184d9c8037a01afe7a3414_001.provxml
7 File(s) 248,581,574 bytes

 

Virus-scanning those files did not show any issue.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.