HP Pavilion 25bw unresponsive - black screen

[rdrider04]

 Hi there, 

I have a Pavilion 25bw glossy monitor and it has steadily been failing. The issue started with the screen flickering severely. sometimes pressing the white power button would temporarily fix the problem. Otherwise I would have to wait until the flickerng stopped at which point the image would stabilize. I thought this may have been a software problem, so I tried changing the settings in the Nvideo control panel software. This did nothing. I tried different video cables. This didn't seem to help much either.

Now the monitor will not power on when I press the backlit white power button, and if I remove and reinstall the power supply sometimes the white power button does not come on at all, even if the light on the back is on. When the power button does work, it shows the control panel in rbg colors and sideways, and sometimes the monitor displays gray lines from the top of the monitor to the bottom. It seems to be a problem with the motherboard of the monitor or an IC circuit. It is not a windows software problem. Can somebody please advise me on how to fix it?
recently 

[KrazyToad]

@rdrider04

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and would like to help

This seems to be a hardware issue with the monitor

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you
 

[rdrider04]

Hi,

I am glad we are on the same page regarding the monitor issue being hardware related. I was not able to find a customer support phone number on the HP support website. 

I think the control board has failed, or at least a component on it. Are there any spare parts or repair guides for this type of issue?

Thanks,
Orion