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08-03-2022 05:44 PM
I just recently purchased an HP Pavilion 31.5 All in one desktop pc 32-b0000i (3n9r4av) and am trying to connect a second monitor to it. I have tried connecting an HDMI cord from the HP desktop to my LG monitor and it does not detect. I also have a USB-C to HDMI adapter and have plugged the USB-C into the desktop and the HDMI from the adapter to the LG monitor and still nothing. This monitor works with all other computers so I am certain that it is not the monitor as I have tried a few others as well.
I have updated all the drivers and it still does not seem to detect.
Is there a special type of HDMI cord I need to be using?
Is this a windows 11 problem?
08-03-2022 10:37 PM
What actually is your machine ? It could be one of the following machines
For the above machine,
- HDMI of the motherboard won't work because it has NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated).
- USB-C to HDMI also won't work because its USB-C port is hopeless with only is a (1) USB 3.2 Gen 1 Type-C port (5 Gbps signalling rate).
I definitely need to know what is your machine. Please use System info and get its System SKU. For example
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