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‎06-29-2022 01:50 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-b030xt CTO (Touch)
Operating System: Microsoft Windows 10 (64-bit)

I've had this computer for a while. It was put up due to lack of space. I could have sworn that it was touchscreen but when I got it back out and set up the touchscreen didn't work. When HP scans it for model info, HP says it's a touchscreen. This thing says there is no touch hardware installed even though I have physically seen the board and connecting cable. What gives?? Where did my touchscreen go?? I have gone through every troubleshooting step Hp or Myself (Computer tech) could think of and nothing has done a thing. 

Category:
2 REPLIES 2

‎06-30-2022 10:07 AM

HP Recommended

@Onechicknalptp,

 

Welcome to our HP User Forum!

 

Please follow these links which will provide step-by-step troubleshooting directions for touchscreen issues: https://support.hp.com/ca-en/document/c03488148, and: https://support.hp.com/in-en/product/hp-24-g000-all-in-one-desktop-pc-series-touch/11059040/model/11....

 

Kind Regards,

 

NonSequitur777

 

 

 


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‎07-31-2022 01:30 PM

HP Recommended

I am having this same issue. Were you able to ever find a solution to this?

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