cancel
Showing results for 
Search instead for 
Did you mean: 
kjj1319
New member
2 1 0 1
Message 1 of 5
15,032
Flag Post

HP Pavilion touch screening clicking by itself

HP Recommended

My Pavilion will act as if I am touching the touch screen repeatedly, when I am not. It opens and closes things so consistantly that sometimes I cannot even click the shut down button. It clicks all over the place by itself! It has been doing this since I got the computer (a year ago) but it keeps getting worse and worse. I usually restart it but lately it has gotten so bad that restarting the computer doesn't make it go away. Help!

4 REPLIES 4
MKazi
Retired
Retired
12,746 12,732 830 1,538
Message 2 of 5
Flag Post
HP Recommended

@kjj1319

 

Thanks for reaching out to us on HP Support Forums. 

 

I understand that you have an HP Pavilion touchscreen series computer and the touchscreen activates by itself. Even when you haven't touched the screen, It opens and closes things and clicks all over the place by itself. Not worry, I'll do my best to help you. 

 

To provide an accurate resolution, I need a few more details: 

  • Please let me know the exact computer model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • What version of Windows operating system are you using?
  • Did any software changes or updates happen on the PC?

 

While you respond to that, I recommend you to perform the following steps if you're using Windows 8 or Windows 10 operating system. 

 

The steps mentioned in "Touch screen responds inaccurately" from this HP article should help.

 

I sincerely hope this fixes the issue. Feel free to keep me posted. Eager to help! 🙂

 

0 Kudos
nnavarre
New member
2 2 0 2
Message 3 of 5
Flag Post
HP Recommended

The user complained about the touchscreen or trackpad clicking byitself which is the same problem i have on 3 different hp laptops. If you click on the solution link no of the solutions are for the screen or trackpad clicking by themself? 

kjj1319
Author
New member
2 1 0 1
Message 4 of 5
Flag Post
HP Recommended

I took my computer to Best Buy Geek Squad since my computer became useless due to it clicking everywhere. They said that the only way to fix it would be so expensive that I'd be better off just buying a new computer, or I could just deactivate the touch screen. To deactivate your touch screen, pull up the device manager, select Human Interface Devices, right click on HID complaint touch screen, and select disable device. I hope this helps!

berendkemper
New member
1 1 0 0
Message 5 of 5
Flag Post
HP Recommended

I am having the same problem since a few weeks ago. I have been trying to learn what causes my HP laptop's touchscreen to click repeatedly by itself.

- It appears that in my case the problems occurs everytime my laptop "turns the display off" from an option in "Control Panel\Hardware and Sound\Power Options\Edit Plan Settings".

- So now i have changed the setting to "never turn off display" and instead "put the computer to sleep in 5 - 15 minutes"

- I also tested the new situation and so far it does not click repeadely by itself anymore after (the display turned off, or just) sleep mode

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation