HP Presence Compositing Offscreen

[BHoward538]

HP34 MG4 Wrap Screen.

Each time I open HP Prescence, it composes off screen.

Any ideas how to stop this?

[Raj_05 · Accepted solution]

Hi @BHoward538,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like HP Presence may be opening in a location off your visible screen area, which can happen due to window positioning issues. Here are a few steps you can try to fix this.

• Alt + Tab: Press Alt + Tab to cycle through your open windows. Once you select HP Presence, try using Alt + Space to open the context menu, then select "Move." Use the arrow keys to bring the window into view.
• Windows Key + Arrow Keys: With HP Presence selected, press Windows Key + Left Arrow or Windows Key + Right Arrow to snap the window to one side of the screen. This can help it reappear in a visible area.
• Taskbar Context Menu: Right-click the HP Presence icon on the taskbar, then choose "Move" or "Restore." If the "Move" option is available, use your arrow keys to move the window back into view.
• Display Settings: Check your display settings to ensure you're not using an extended display configuration that might be causing windows to open off-screen. Right-click on your desktop, select "Display settings," and make sure the monitor configuration is correct.
• Resolution Change: Temporarily change your screen resolution to a different setting and then change it back. This can sometimes force windows to reposition within the visible area.
• Reset Window Position: Some applications have an option to reset window positions or restore default settings. Check if HP Presence has any such option in its settings.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support