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tini_27
Level 2
11 6 1 4
Message 1 of 2
179
Flag Post

HP Reverb G2 - not detected and white light blinking on cable box

HP Recommended
HP Reverb G2
Microsoft Windows 10 (64-bit)
my new HP Reverb G2 is not detected, white light on cablebox blinks, all connections secure in, tried all usb 3 ports, all drivers up to date (win10, geforce 2070S, 16GB Ram), HP support Europe twice promised to send a connection kit which never arrived, my case CRM:0000037143744 was closed without solving the problem - bad style imho.  can someone please help? I will return the headset within a week. 
1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 330 397
Message 2 of 2
Flag Post
HP Recommended

Hi@tini_27, Welcome to the HP Support Community!

 

Reverb G2 to support the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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