• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
S340C
Microsoft Windows 10 (64-bit)

My team and I have been using HP S340C monitors for our main display. They have a built-in camera and microphone that pops up from the top of the screen. However, when in a video call such as Teams the video is jumpy and distorts. I've been called Max Headroom in many of my meetings if that helps lol. The camera it's self does this even when using Windows Camera local to the machine. It's not internet related. 

 

I've tried using the USB-C cable and the USB 3.0 A to B cable from the monitor to my Zbook Studio or my HP Thunderbolt Dock G2 - same results. 

 

Please advise - Thanks!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.