HP Spectre - Webcam Fisheye Issue

[Tfritch]

My webcam has a fisheye or peephole effect when I use the camera on Zoom or other applications.

There are no filters on.

The strange thing is when I connect to my work computer through secure web feature and use Zoom there, the display is normal despite it using my same webcam. 

[praveenbv]

@ Tfritch,

We reviewed your post and I understand that the Webcam  video quality issues 

Don’t worry, I assure you I will try my best to get this sorted.

Check for Updating the BIOS  & Windows updated?

You can try updating the drivers using the HP support assistant.

Refer to this article to know more information about using HP support assistant.

I recommend you follow the below steps and check if it helps.

I did look at the product specification on your PC and found that it's gone with an HP Wide Vision HD Camera with a dual array digital microphone. 

Does this happen in any other application such as Skype, messenger?

Let's try these steps here: 

The webcam works, but the image is too dark or the video is choppy.

If the image is too dark, take the following actions:

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed Internet connection.

• Do not use other high-speed USB devices while using the webcam.

For more details, click here

Hope this helps! Keep me posted.

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