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HP TouchSmart Firmware and/or Software

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HP AIO 24-g020
Microsoft Windows 10 (64-bit)

Product Name HP AIO 24-g020, Product No. V8P00AA#ABA


During one of the HP updates more than a year ago, my SmartTouch feature stopped working altogether. I can't even locate the SmartTouch software on the Start Menu, and I have no idea how to find the software to re-install it. 


That said, I can't do anything with the priority update for the ILITEK Touch Screen Firmware Update (HP Prost-R 23.8"), which appears as an update for my NOTEBOOK rather than the DESKTOP.

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Thank you for posting on the HP Support Community.


To get the answer to this question, SmartTouch software is replaced with the ILITEK Touchscreen Firmware

Click here: to download the new ILITEK Touchscreen Firmware for your computer.


Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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