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cindievaccaro
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Message 1 of 2
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HP TouchSmart Firmware and/or Software

HP Recommended
HP AIO 24-g020
Microsoft Windows 10 (64-bit)

Product Name HP AIO 24-g020, Product No. V8P00AA#ABA

 

During one of the HP updates more than a year ago, my SmartTouch feature stopped working altogether. I can't even locate the SmartTouch software on the Start Menu, and I have no idea how to find the software to re-install it. 

 

That said, I can't do anything with the priority update for the ILITEK Touch Screen Firmware Update (HP Prost-R 23.8"), which appears as an update for my NOTEBOOK rather than the DESKTOP.

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Echo_Lake
HP Support Agent
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Message 2 of 2
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@cindievaccaro

Thank you for posting on the HP Support Community.

 

To get the answer to this question, SmartTouch software is replaced with the ILITEK Touchscreen Firmware

Click here: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-envy-17-ce0000-laptop-pc-series/26084... to download the new ILITEK Touchscreen Firmware for your computer.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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