-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- HP U28 4K Stutter, jumpy motion/playback

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
05-15-2022 11:16 AM - edited 05-15-2022 11:16 AM
Product: HP U28 4K
Operating System: Microsoft Windows 10 (64-bit)
My HP U28 monitor has a lot of stutter. I use it on both PC and Mac. It's most noticeable when something white moves across the screen (Like an explorer/finder window). There are black trails that lag behind. Motion in general stutters with videos on VLC or Quicktime player etc. Blu-ray playback doesn't seem to be affected, but everything else is.
My PC is windows 10 w/ a GeForce RTX 2060. It says "Selected Display is not validated as G-Sync" in the Nvidia control panel. Is that my problem? Does this monitor need AMD to work correctly?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.