HP Victus 16 built in camera doesnt work (error code: 0xA00F4244)

[Juan183]

HP Victus 16 built in camera doesnt work (error code: 0xA00F4244). Doesnt appear in device manager even after viewing hidden devices, also doesnt appear as an unknown device.

[Hawks_Eye]

Hi @Juan183 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP Victus 16's built-in camera isn't being detected at all, which could indicate a driver issue, a hardware failure, or a BIOS setting preventing detection. 

Here are some steps to troubleshoot:

Check Privacy Settings

• Go to Settings → Privacy & security → Camera and ensure that access is enabled for apps.

Run the Camera Troubleshooter

• Open Settings → System → Troubleshoot → Other troubleshooters → Camera and run the troubleshooter.

Enable Camera in BIOS

• Restart your laptop and enter BIOS (usually by pressing Esc, F2, or F10 during boot).
• Look for an option related to the camera and ensure it is enabled.

Check Device Manager Again

• Open Device Manager → View → Show hidden devices.
• If the camera appears, right-click and Update driver.
• If it doesn’t appear, try scanning for hardware changes.

Update Windows & Drivers

• Go to Settings → Windows Update and install any pending updates.
• Visit HP’s support site and download the latest camera drivers for your model.

Check for Physical Camera Kill Switch

• Some HP laptops have a physical camera kill switch or a function key (e.g., Fn + F6) that disables the webcam.

Perform a Hard Reset

• Shut down your laptop, unplug it, and hold the power button for 30 seconds before restarting.

Let me know how it goes!

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Take care, and have an amazing day!

Regards, 

Hawks_Eye