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‎12-14-2023 05:59 PM

HP Recommended
Product: HP X24ih Gaming Monitor
Operating System: Microsoft Windows 11

Hello everyone
Today I have a problem with my monitor
After 1-2 hours of playing the game, my monitor stops working properly. The number of frames drops to 1 frame per 2 seconds and this happens in any window even if you close the game.
I tested the game with MSI Afterburner and turned on fps, load and temperature monitoring and it turned out that when there is a frame drop, the fps does not decrease. I also noticed that the computer itself is fast, that is, the sound of opening, closing, even the sound of the game corresponds to mouse movements and keyboard commands. I decided to just turn the monitor off and on and the monitor started working as usual.
So I have a question what could be the problem. The video card in the game is loaded at 100% and heats up to 70-80C, so I can guess that the HDMI cable may be overheating, or something like that because warm air is blown to the back panel.
Can you tell me what diagnostics I can do to solve this problem and what the problem could be in general?
Driver version : 1.0.0.0 from 06.04.2020 Microsoft Windows Hardware Compatibility Publisher

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