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‎11-12-2023 02:48 PM

HP Recommended
Product: HP Z27s 27-inch IPS UHD Display
Operating System: Microsoft Windows 11

Hallo guys ,I have a HP Z27 27-inch 4K UHD .When I switch it on. Works perfectly for  about 5 mins then I hear a ticking sound and the  screen starts flickering. Does so until I  switch off the screen .I have tried almost everything ,updating my software  etc. but nothing has worked .please anyone with a solution for the this I will really appreciate its driving me Nuts 

Category:
1 REPLY 1

‎11-13-2023 10:30 AM

HP Recommended

You may have a build up of dust.  This can cause a short in the backlight circuitry or possibly other circuits.  Use an air duster and go to every vent you can find.

 

If that does not help

check warranty and call for repair info:
https://support.hp.com/us-en/checkwarranty
https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

If out of warranty then review this video 

https://www.youtube.com/watch?v=b8etuKeLq5E

Removing the screen would allow better access to the air duster but I suspect there is a hardware problem.

 

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