• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Z43 42.5-inch 4K UHD Display
macOS 12.0 Monterey

Sometimes, i.e. not specifically reproducible, the monitor does not wake up. It is connected via an Elgato “Thunderbold 3 Pro Dock“, which connects it to a 16“ MacBook Pro (2019, macOS Ventura 13.6.1), an Apple extended keyboard and a Logitech mouse. In most cases, pressing a key on the external keyboard is enough to wake up the monitor. In cases where this does not work, the only solution is to switch the monitor off and on using the power switch (toggle switch). How can I solve the problem?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.