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HP Recommended

Hello community,

We have dozens of HP Z27K G3 monitors, and after some performance issues reported by customers, the Z27K G3 monitor has a 300-400 megabit limit on the network card even when connected to a 1 GB port. If we run local transfer tests, a Zbook Gen10 or Gen11 laptop will have a transfer rate of 40-45 MB/sec on a 1 GB port even when forcing the sync to 1 GB.

 

If we connect an HP 727Pk monitor or an HP USB-C Dock g5, we have a transfer speed of 110 MB/sec.

 

The monitor firmware and drivers are up to date. The problem is on all the monitors we have in our businesses. Is there a fix to correct this?

 

Is the warranty applicable to changing the model?

 

Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.