• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-27-2021 12:35 PM

HP Recommended
Product: HP w2207h
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my monitor. It is connected by HDMI the monitor has been working fine and just started this. When you walk away and the screen goes blank after 30 mins and come back move the mouse the screen will come on for 1 second then goes black. Now if I shut the monitor off for a half hour or so and turn it on it works fine till you let it set with out using it and the screen goes off and won't come back on till you shut it down for awhile. Is the monitor bad and need a new one?

1 REPLY 1

‎04-27-2021 11:55 PM

HP Recommended

Well I sat here and watched  it monitor works fine while your on the computer. When it says going to sleep monitor goes off and when you move the mouse it will flick on for a second then goes black and won't come back on till you turn it off and let it set for awhile then it comes on and works fine till it shuts off in sleep mode.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.