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08-18-2016 02:35 PM
Hello,
I have a HP Pavillion H9 1130 Phoenix. I installed a new graphics card Gigabyte AMD Radeon R9 390 on it. However, monitor is not detected. Monitor shows (2: Digital Input, In Power Save Mode). I updated BIOS as well but none of ideas work. Any help would be greatly appreciated, thanks!
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08-19-2016 04:21 PM
@Best123456, welcome to the forum.
Your problem is caused by the fact that the R9-390 requires UEFI in the motherboard instead of a standard/Legacy BIOS. HP didn't begin using UEFI until mid-October, 2012. The BIOS can't be upgraded to UEFI. The last cards that didn't require UEFI were the GTX 660/670's.
Some manufacturers, MSI for instance, make a card with a switch that allows it to use either UEFI or a Legacy BIOS. You should contact their Tech Support for help with choosing the best card for your system.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-19-2016 04:21 PM
@Best123456, welcome to the forum.
Your problem is caused by the fact that the R9-390 requires UEFI in the motherboard instead of a standard/Legacy BIOS. HP didn't begin using UEFI until mid-October, 2012. The BIOS can't be upgraded to UEFI. The last cards that didn't require UEFI were the GTX 660/670's.
Some manufacturers, MSI for instance, make a card with a switch that allows it to use either UEFI or a Legacy BIOS. You should contact their Tech Support for help with choosing the best card for your system.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-21-2016 10:26 AM
Thank you. Does ony of the following graphic card support in HPE h9-1130?
- NVIDIA GeForce GTX 970
- NVIDIA GeForce GTX 980
- NVIDIA GeForce GTX 980 Ti
- NVIDIA GeForce GTX TITAN
- NVIDIA GeForce GTX TITAN X
- NVIDIA GeForce GTX TITAN Z
- NVIDIA GeForce GTX TITAN Black
- NVIDIA Quadro K6000
- NVIDIA M6000
- NVIDIA M5000
- AMD Radeon R9 290
- AMD Radeon R9 290X
- AMD Radeon R9 295X2
- AMD Radeon R9 390
- AMD Radeon R9 390 X
- AMD Radeon R9 Fury
08-21-2016 10:35 AM
Thank you for the additional information, @Best123456.
As I said in my previous post, the last cards that will work are the GTX 660/670's. If it were me, I would choose a manufacturer and contact their Tech Support for help with choosing the best card for your system. They are the experts on their products. I don't want to tell to buy a card and you have to pay to return it. Some cards may work that I am not aware of.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!