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‎03-21-2022 08:03 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Im trying to setup dual monitors. Both monitors are hp w2338h. I have one monitor hooked up thru the vga. The other from an hdmi from the other monitor. Also the graphics driver is updated

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3 REPLIES 3

‎03-21-2022 10:25 AM

HP Recommended

I take it that one of the monitors is not working ???

 

You did not list the computer you are connecting to.  In some HP (and other OEM) systems the built in VGA graphics is disabled when a graphics board is plugged in .  Do both displays show up in the device manager?

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‎03-21-2022 12:46 PM

HP Recommended

Yes, its not detecting the second monitor. The Computer is a HP Prodesk 400G5. An i was referring to the graphics driver under the device manager being up to date

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‎03-21-2022 02:49 PM

HP Recommended

The Pro400 G5 comes with a Display port and a VGA port and an option board (HDMI, USBC, VGA) can be added in the rear.

 

I assume you have the HDMI option board and have not added a discrete video board.

 

1 - Look in bios under advanced - ports and see if VGA was disabled.

 

2 - remove that hdmi option board and see if the VGA starts working.  If so, then get a display port to hdmi adapter instead of using that optoin board.

 

What about the device manager?  Does it show both monitors?

 

Sanity check:  verify that VGA is selected on the monitor with the VGA cable.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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