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Hdmi inactive VGA inactive

HP Recommended
24fw with audio monitor
Microsoft Windows 10 (64-bit)

Just brought a new monitor for my pc and every I try to turn it on I get stuck on Input signal not found I have already cleared that this isnt a problem with the hdmi cable as its working fine with other devices 

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Message 2 of 2
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HP Recommended

if your computer works with another screen
And that your screen cannot work in either hdmi or vga, that the cables are good, and that it cannot work with another computer (if you can test !?)
It is possible that it is defective, in this case contact the seller, or HP after-sales service from your country!

Contact HP

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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