Hdmi inactive VGA inactive

Tylbi · ‎09-25-2020

Just brought a new monitor for my pc and every I try to turn it on I get stuck on Input signal not found I have already cleared that this isnt a problem with the hdmi cable as its working fine with other devices

Prométhée · ‎09-25-2020

Hello
if your computer works with another screen
And that your screen cannot work in either hdmi or vga, that the cables are good, and that it cannot work with another computer (if you can test !?)
It is possible that it is defective, in this case contact the seller, or HP after-sales service from your country!

Contact HP

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question