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HP Recommended
Hp 802T7EC

I bought an HP 802T7EC computer and installed it. I also want to use a dual monitor computer, although there are no problems with the HDMI cable and the DP cable, I couldn't connect it in any way. The computer does not detect the cable connection.

IMG_20240607_063436.jpg

 win+p 

 

IMG_20240607_063451.jpg

 The cable is not connected 

 

IMG_20240607_063722.jpg

 I tried it on 3 computers of the same brand, they all have the same problem.  Cable and 2. There are no problems with the monitor 

 

 

IMG_20240607_063513.jpg

 

 A different screen is not detected 

 

 

  

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