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‎08-03-2024 07:46 PM

HP Recommended

I have been trying for the whole week just trying to receive support for my computer and I haven't been able to fix it. I have tried multiple times to add my computer's serial number into HP to get the drivers I need in order for this issue but it says it's invalid. I can't even add it to this post because it refuses to accept the serial number. 

 

I did a video memory check and received a fail ID which is in the picture attached to this post. If someone could PLEASE help me that would be great. 

20240803_093503.jpg

 

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