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HP Recommended
HP ProBook 450 G4
Microsoft Windows 10 (64-bit)

Hi,

 

I've bought a new HP ProBook 450 G4. I cannot seems to find resolution higher than 1366x768. Is the highest resolution supported by this model or is there a way to get 1920 or anything higher than 1366?

 

Thanks,

Aaqib

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

There are different versions of your Probook as you can see on specsheet.

 

https://support.hp.com/us-en/product/hp-probook-450-g4-notebook-pc/10477253/document/c05273411

 

If you can not see higher resolution it means yours has this display:

 

39.62 cm (15.6 in) diagonal HD anti-glare LED-backlit (1366 x 768)

 

If you need higher resolution when at home or office you could add a Full HD external monitor or even higher through the HDMI port.

 

Hope it helps,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

8 REPLIES 8
HP Recommended

Hi,

 

There are different versions of your Probook as you can see on specsheet.

 

https://support.hp.com/us-en/product/hp-probook-450-g4-notebook-pc/10477253/document/c05273411

 

If you can not see higher resolution it means yours has this display:

 

39.62 cm (15.6 in) diagonal HD anti-glare LED-backlit (1366 x 768)

 

If you need higher resolution when at home or office you could add a Full HD external monitor or even higher through the HDMI port.

 

Hope it helps,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Thanks for your response.

 

Currently, i don't have any external monitor. There's a version with FHD display which supports 1920 resolution. How can i check if i've HD or FHD? Is it possible that the low resolution is caused by wrong drivers or something? How can i make sure that my laptop cannot support higher than 1366?

 

Thanks.

HP Recommended

You can right-click on desktop and check screen resolution. It will give you the native resolution as recommended. The drivers will not affect the resolution unless there were no drivers installed.(you would notice very low resolution). 

 

You can also use a small program such as Speccy to see the specs of monitor (under graphics)

 

https://www.piriform.com/speccy

 

 

Hope it helps,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Graphics properties shows recommended resolution 1366x768. This is very low resolution compared to the size of laptop and screen.

 

Thanks for your help.

HP Recommended

Your welcome.

 

You could always consider in the future having the screen replaced with FullHD one. The part number is 809001-003

You can perform search in your country and might be able to find for quite cheap:

 

Example:

 

https://www.ebay.com/p/15-6-LED-LCD-Screen-for-HP-ProBook-450-G4-Laptop-809001-003-Non-Touch-FHD-108...

 

 

All the best,

David

 

HP Recommended

Re-opening an old thread, same problem on a ProBook 840 G2. If I replace the screen with a screen with a higher resolution (both available from on-line vendors and the only physical difference I can see is the resolution count), what else must be changed for the system to work-pin count is the same on both screens-30, so the cable should be o.k. or?? Different drivers? If so, which and where can they be found? Is the difficultly in increasing the resolution a hardware (except for the screen, of course) or a software question/problem? If HP can provide both HD and UHD in the same machine then there must be a solution, right? 

HP Recommended

Hi @mr-snakeman 

Yes it is possible. What you need is a FHD panel. The part number is 806362-001

I believe the cable id the same for the HD and FHD screen.

Example:

https://www.ebay.com/sch/i.html?_from=R40&_nkw=806362-001&_sacat=0&rt=nc&_udhi=80

 

Service manual:

http://h10032.www1.hp.com/ctg/Manual/c04560057

 

Hope it helps,

David

HP Recommended

I meant the ProBook 640 G2, not the 840, my bad, but the question is still the same, already have the service guide for both models (+ a lot others!) and have repaired several HP laptops in the past, so the mechanics part is not a problem but I`m not so strong on the software side and haven´t been able to find what changes, if any, need to be made to be able to use the higher resolution screen as, as far as I can tell, all the physical dimensions seem to be the same. 

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