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HP Recommended
HP 27f monitor
Microsoft Windows 10 IOT

A horizontal dotted purple line showed up on the bottom of my monitor.  I have rebooted, disconnected all the cables and reconnected, but the issue persists.  I just purchased this monitor two months ago. 

1 REPLY 1
HP Recommended

@poonampelia

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

This seems like a pixelated line. I suggest you contact HP Support in your region for service options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.