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‎03-03-2021 02:28 PM

HP Recommended
Product: HP Notebook 15

When i do try to connect my hp thunderbolt dock g2 on my HP Notebook 15 into de usb C dock it doesnt detect.

Please help me with some pictures

1 REPLY 1

‎03-03-2021 09:11 PM

HP Recommended

@Joel1348 

 

There are thousands of models/products called HP Notebook 15. What is your HP Notebook 15 ? Does it have  Thunderbolt™ 3 port ? Not all USB-C ports are the same.

 

Please use the following way to find out the model/product of your machine


                 https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

 

Regards.

BH
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