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HP Recommended
HP Pavilion All-in-One - 24-xa0032
Microsoft Windows 10 (64-bit)

I have white led bleed at the botton of the screen and reddish led hue around all four corners of the screen out of the box, I want to know how to get HP to fix it? I am unable to get answers from HP, they seem in a hurry and not really resolving my issue, I purchased my device from Amazon and I do not have the purchase invoice, I am in warranty, thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

Amazon should provide an invoice..
but anyway, contact amazon directly, ask for the exchange, refund, what is possible..

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

3 REPLIES 3
HP Recommended

hi

Amazon should provide an invoice..
but anyway, contact amazon directly, ask for the exchange, refund, what is possible..

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Okay, thank you very much.

HP Recommended

😉

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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