Create an account on the HP Community to personalize your profile and ask a question
01-10-2022 04:58 PM - edited 01-11-2022 09:29 AM
It may not be possible in windows if the manufacture (hp) has installed a custom driver. I ran into this problem trying to install the latest Intel HD driver. The install failed with this error message on my Surface Pro 4.
Looking at the specs for your system here
There are several versions of the Nvidia gpu. Some can handle 4 displays, other only 2.
Which GPU do you have?
Possibly you can go to NVIdia and download the win10x64 driver instead of using the HP released driver.
You may get an error similar to the one I saw on my SP4.
If you do NOT have a discrete GPU then you will be using an Intel driver such as the following
There are a set of driver for the "tower SFF" version. The above is for the SFF. I was unsure which one you had.
 If you already have the above driver installed then I suspect if you run the Intel Upgrade adviser (or whatever it is called) you will probably get the same error message that I saw. If you desperately need a 3rd monitor and cannot live without one then you could use the 7zip tool to take apart Intel's upgrade driver and extract the "x64 bin". Once extracted then the device manager can be told to look there for a new driver. If a problem you can always roll the driver back.
If you have a spare laptop you can easily add it as the 3rd monitor using Wi-Fi.
I am a community volunteer and not work for HP.
If you find this post useful click the YES button
If I helped solve your problem please mark this as a solution.
Didn't find what you were looking for? Ask the community