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‎04-02-2020 05:43 PM

HP Recommended
Product: All in one 24-xa0xxx
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to connect a second monitor (pavilion 23bw) to my all in one 24-xa0xxx using HDMI cable.  Screen is a pink and green mess.  HELP!!

2 REPLIES 2

‎04-02-2020 06:09 PM

HP Recommended

@3Taylor 

 

I don't know what is your All in one 24-xa0xxx  machine. Hope your machine has same ports of the following HP Pavilion 24-xa0053w machine:

 

           https://support.hp.com/au-en/document/c06120170

 

Machine has both HDMI ports (one IN and one OUT).

 

     hdmi in_out.png

 

Please try a different HDMI cable and using the right port (out)

 

Regards.

 

  

 

 

BH
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‎04-05-2020 07:38 AM

HP Recommended

Thanks for the tips. I was hooked up correctly so I took the monitor to work Friday. Appears the monitor is blown. Frustrating!  It was purchased in 2016 and was hardly used. Oh well. I appreciate your responses!

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