cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 6
322
Flag Post

How to download windows 10 touch screen driver

HP Recommended
V8P87AA#ABA
Microsoft Windows 10 (64-bit)

Hello, When I got this Windows 10 It came with touch screen. After a year of using My PC It said no Touch screen or pen. I want to "Device Manger," And I did not saw any "HID Touch," So is there any way to get the touch screen driver back? 

5 REPLIES 5
Highlighted
HP Support Agent
HP Support Agent
15,815 15,794 994 992
Message 2 of 6
Flag Post
HP Recommended

@Ashishgiri

 

Welcome to HP Community

 

I have gone through your Post and I would like to help

 

Try running the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Hello, It says there is no update available.

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
15,815 15,794 994 992
Message 4 of 6
Flag Post
HP Recommended

Please follow the instructions in step 5 from this Link: https://support.hp.com/us-en/document/c03488148 to run a Diagnostic Test on the Touchscreen

 

 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Sorry I replied late, How do I go to  Calibrate the screen for pen and touch input?

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
15,815 15,794 994 992
Message 6 of 6
Flag Post
HP Recommended

@Ashishgiri

 

The Touchscreen should be working first to be able to calibrate the pen or screen

 

Were you able to run the Diagnostic on the Touchscreen? What was the outcome?

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation