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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
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- How to download windows 10 touch screen driver

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07-01-2020 05:57 PM - edited 07-01-2020 06:36 PM
Hello, When I got this Windows 10 It came with touch screen. After a year of using My PC It said no Touch screen or pen. I want to "Device Manger," And I did not saw any "HID Touch," So is there any way to get the touch screen driver back?
07-05-2020 06:43 AM
Welcome to HP Community
I have gone through your Post and I would like to help
Try running the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
07-05-2020 02:44 PM
Please follow the instructions in step 5 from this Link: https://support.hp.com/us-en/document/c03488148 to run a Diagnostic Test on the Touchscreen
KrazyToad
I Am An HP Employee
07-16-2020 06:47 AM
The Touchscreen should be working first to be able to calibrate the pen or screen
Were you able to run the Diagnostic on the Touchscreen? What was the outcome?
KrazyToad
I Am An HP Employee