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- How to reinstall Nvidia drivers for OMEN 40

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09-19-2022 12:05 PM - edited 09-19-2022 05:36 PM
My new computer crashed. Running the WinDbg on the dmp file showed dxgmms2 as the failure point. That is associated with the graphics card which means updating or reinstalling the driver (perhaps). But using my HP dashboard it shows I have to updates or access to original drivers?
How can I reinstall the Nvidia driver in case the current one is corrupted?
thank you,
09-20-2022 01:44 PM
hi
you can try an updated video driver, or also try an older version from the download page
https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-40l-gaming-desktop-pc-gt21-0000i/2100716...
Here, so the series according to the given number, it is not the computer specific product page
you can also try the NVIDIA driver directly, but start after the hp ones
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09-21-2022 09:57 AM
yes
this sometimes happens with newer models
but they are available on the series page
That said, I only see this :
NVIDIA GeForce Driver for VR
| 30.0.14.7262 Rev.A | 936.1 MB | Mar 10, 2022 | Download |
NVIDIA GeForce Driver for VR | 30.0.14.7141 Rev.A | 940.5 MB | Sep 10, 2021 | Download |
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09-21-2022 11:55 AM
I did download that one. I've not had a crash yet so I'll wait to see for now. STrangely enough, the version they offer at the HP is completely different than the version series from the Nvidia website. Is the Nvidia website drivers compatible with HP Omen? I know these rigs sometimes come with unique parts just for HP.
thanks again!
09-22-2022 08:13 AM - edited 09-30-2022 11:33 AM
Yes, it is often advised to use the pilots since the site of his computer, the pilots are specific!!
For yours, I don't know, but I've been using nvidia drivers for a long time and generally no problem.
Most of the computers I've had, after a while there were no more hp updates, not always practical with certain games
but please let me know..
and if ok, validate the solution
so @Red_Raven it s ok ?
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