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HP Recommended
HP ENVY Desktop PC TE01-5000i (8R3Q6AV)

I just purchased this computer, and am trying to figure out the best way to be able to utilize two monitors.  I only have one HDMI port on my computer.  I tried a USB-C to HDMI adapter and the computer would not recognize my 2nd monitor.  Figured it's time to ask someone who knows their stuff. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @jonandaj,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To set up dual monitors with your new HP Envy Desktop PC, here are a few options to consider.

 

Use DisplayPort

Check if your HP Envy Desktop has a DisplayPort or another video output port besides HDMI. If it does, you can use a DisplayPort to HDMI adapter or cable for the second monitor.

Use a Docking Station

A docking station can provide additional video output ports. Look for a docking station compatible with your computer that offers multiple video outputs, such as HDMI, DisplayPort, or VGA.

Use a USB Display Adapter

If your computer has available USB ports, you can use a USB to HDMI adapter. These adapters allow you to connect an additional monitor via USB. Ensure the adapter is compatible with your operating system.

Check USB-C Compatibility

If you're using a USB-C to HDMI adapter and it's not working, ensure the USB-C port on your computer supports video output (DisplayPort Alt Mode). Not all USB-C ports support video output.

Graphics Card Upgrade

If your desktop has the capability, you could consider adding a dedicated graphics card with multiple video outputs. This is a more advanced option and may require opening the computer case and installing the card.

 

Steps for Connecting Monitors:

Connect the First Monitor:

  • Use the HDMI port on your HP Envy Desktop to connect the first monitor.

Connect the Second Monitor:

  • Depending on the method you choose (DisplayPort, docking station, USB adapter), connect the second monitor to the appropriate port.

Configure Display Settings:

  • Once both monitors are connected, right-click on the desktop and select "Display settings."
  • In the display settings window, you should see both monitors. Select the display you want to configure and choose the display mode (Extend, Duplicate, etc.).

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

3 REPLIES 3
HP Recommended

Hi @jonandaj,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To set up dual monitors with your new HP Envy Desktop PC, here are a few options to consider.

 

Use DisplayPort

Check if your HP Envy Desktop has a DisplayPort or another video output port besides HDMI. If it does, you can use a DisplayPort to HDMI adapter or cable for the second monitor.

Use a Docking Station

A docking station can provide additional video output ports. Look for a docking station compatible with your computer that offers multiple video outputs, such as HDMI, DisplayPort, or VGA.

Use a USB Display Adapter

If your computer has available USB ports, you can use a USB to HDMI adapter. These adapters allow you to connect an additional monitor via USB. Ensure the adapter is compatible with your operating system.

Check USB-C Compatibility

If you're using a USB-C to HDMI adapter and it's not working, ensure the USB-C port on your computer supports video output (DisplayPort Alt Mode). Not all USB-C ports support video output.

Graphics Card Upgrade

If your desktop has the capability, you could consider adding a dedicated graphics card with multiple video outputs. This is a more advanced option and may require opening the computer case and installing the card.

 

Steps for Connecting Monitors:

Connect the First Monitor:

  • Use the HDMI port on your HP Envy Desktop to connect the first monitor.

Connect the Second Monitor:

  • Depending on the method you choose (DisplayPort, docking station, USB adapter), connect the second monitor to the appropriate port.

Configure Display Settings:

  • Once both monitors are connected, right-click on the desktop and select "Display settings."
  • In the display settings window, you should see both monitors. Select the display you want to configure and choose the display mode (Extend, Duplicate, etc.).

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Not my question!!!

HP Recommended

This worked!  Thank you so much!!

Use a USB Display Adapter

If your computer has available USB ports, you can use a USB to HDMI adapter. These adapters allow you to connect an additional monitor via USB. Ensure the adapter is compatible with your operating system.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.