• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
Microsoft Windows 10 (64-bit)

We recently switched to HP touchscreen monitors for our information kiosks at work and yesterday I found out that you can pinch zoom on them...which I do NOT want the employees to be able to do.

How do I disable this feature?

I've read posts about mouse settings, but there are no options listed to disable pinch zoom under my mouse settings.

Thanks for your help!!

2 REPLIES 2
HP Recommended

It does not appear possible for touchscreen.  The discussion indicates that windows 7 handled that property ok but not 10

The registry hack for edge no longer works with release 1809

I tried it on my Thinkcentre TIO24Gen4 and it did not stop that feature.

BeemerBiker_0-1663158911562.png

 

Looks like a problem for the feedback hub

https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59...

 

At device manager, I looked under HID Compliant Touchscreen and under Monitor and did not see any option for zoom

Gestures did not show up under tablet

The oem28.inf file for my touch screen did not offer any zoom settings.

 

I suspect Microsoft needs to fix this.

 


I am a retired Principal Analyst, and a community volunteer.
If you find this post useful click the YES button
If I helped solve your problem please mark this as a solution.

HP Recommended

Not the reply I was hoping for, but thanks for your help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.