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- HP Community
- Desktops
- Desktop Video, Display and Touch
- How to turn off HP Smart Adapter Pop Up

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04-28-2019 12:38 PM
@KristinF
Thank you for posting on HP Support Community.
This pop could be from HP Support Assistant. I have a few troubleshooting steps we could try to fix the issue:
Let's perform Windows Update and HP Support Assistant:
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon
.
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
This should fix the issue.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
04-29-2019 08:33 AM
Hey @KristinF
You can turn off that by the following steps:
Open Run application.
Then, type in msconfig.
Then, select boot services( Note: Select the selective startup option.)
Then, select the disable option for the services which you do not need to boot up when the laptop turns on.
If you think this helped, please accept this as a solution as it can help others who as the same problem. Thank you.