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‎12-04-2023 02:50 PM - edited ‎12-04-2023 02:51 PM

HP Recommended
Product: OMEN by HP 25 Display

 

Good evening and sorry for my English as a translator.
I bought an HP Omen 25 monitor two years ago.
Yesterday, while I was playing, colored vertical lines appeared.
I tried disconnecting the PC and trying the monitor on another PC, but the result is the same.
If I try to turn it on without connecting it to the PC, the HP writing can be seen, but then it disappears.
I tried to disassemble it to see if there were any broken parts, but I only noticed some connectors that seem melted, as shown in the photo.
I tried HP's diagnostic tool, but it doesn't find any errors.
What do you recommend me to do? Unfortunately it is no longer under warranty.

Thank youIMG_20231204_223307.jpgIMG_20231204_213551.jpgIMG_20231204_223131.jpg

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