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HP Recommended
Microsoft Windows 11

How much is the total cost to fix a broken

screen of HP all in one touchscreen desktop. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I found one here and it is not cheap
https://www.amazon.com/Replacement-24-dp0317c-24-dp0317-24-DF1124-LM238WF5-SSE5/dp/B09TPH3JVN?th=1

 

I was unable to find a part number for your 24-df touch screen.  I recommend opening it up and looking for an OEM part number such as

HP

Samsung

LG 

 

 

Then google for that part and be sure to include Aliexpress in the search as they are probably closest to Asian OEM that makes the display.

 

For example

https://www.google.com/search?q=hp+24-df+touch+screen+aliexpress

look at the pictures and see if you can spot the OEM part number

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

3 REPLIES 3
HP Recommended

 

Go the the below site and enter your serial number. You should get both General information such as a parts list and also Unique Information such as features your motherboard was programmed to have. Select the General information to find a part such as a display (LCD screen), fan or a cable. If there is no photo of the part you may need to search (google) the part number to verify the image matches your part.
https://partsurfer.hp.com/partsurfer

 

I could make a guess about the cost if I knew the model.  If you pay to have it replaced it might cost more than a used AIO.  Depending on the model it might be and easy replacement with videos on youtube showing how to do it.

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thank you for the information. the product id is 9EE46AA#ABA

HP all in one PC Model 24-df0076

HP Recommended

I found one here and it is not cheap
https://www.amazon.com/Replacement-24-dp0317c-24-dp0317-24-DF1124-LM238WF5-SSE5/dp/B09TPH3JVN?th=1

 

I was unable to find a part number for your 24-df touch screen.  I recommend opening it up and looking for an OEM part number such as

HP

Samsung

LG 

 

 

Then google for that part and be sure to include Aliexpress in the search as they are probably closest to Asian OEM that makes the display.

 

For example

https://www.google.com/search?q=hp+24-df+touch+screen+aliexpress

look at the pictures and see if you can spot the OEM part number

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.