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- Hp pavillion all in one computer won't turn on hello please

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01-18-2024 07:49 AM
Hi @Srich863,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Troubleshooting a computer that won't power on can involve several potential issues. Here are some steps you can take to identify and potentially resolve the problem.
Check Power Connection:
- Ensure that the power cable is securely connected to both the computer and the power outlet.
- Try using a different power outlet to rule out issues with the current outlet.
Power Supply Issues:
- Check if the power supply unit (PSU) is functioning. If possible, test it with a known working PSU.
- Look for any signs of damage or overheating on the power supply.
Hardware Connections:
- Make sure all internal hardware components (RAM, CPU, GPU, etc.) are properly seated in their respective slots.
- Reseat the RAM modules and other expansion cards.
External Devices:
- Disconnect all external devices (USB devices, printers, etc.) and see if the computer powers on without them.
- Faulty external devices can sometimes cause power issues.
Power Button:
- Check the power button on the computer for any physical damage. Sometimes, the power button itself may be faulty.
Motherboard and CPU:
- Inspect the motherboard for any visible damage, such as burnt areas or damaged capacitors.
- Ensure that the CPU is properly seated in its socket.
Power Strip/Surge Protector:
- If you're using a power strip or surge protector, try plugging the computer directly into a wall outlet to rule out issues with the power strip.
BIOS/CMOS Reset:
- Reset the BIOS/CMOS settings. This can typically be done by removing the CMOS battery from the motherboard for a few minutes and then reinserting it.
Test with Minimal Hardware:
- Disconnect unnecessary hardware components and peripherals. Try booting the computer with only essential components (CPU, RAM, and motherboard).
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator