Hp2211x Turned off Auto-detect can't access menu

[AllieRiot]

I only use a vga cable to connect my hp 2211x monitor to my pc. I turned off "auto-detect source" on the monitor menu in order to try and solve an annoying issue, but now my monitor won't detect my PC at all. I tried unplugging and holding the power button,  leaving it off for a long time,  etc. But it will not connect to any PC I have. I can't access the monitor's menu to change the setting back. Seems like a horrible design,  any way to fix this?

[Nal_NR]

Hi @AllieRiot,

Welcome to the HP Support Community. 

I'd like to help!

If you have turned off the auto-detect feature on your HP 2211x monitor and can't access the menu, you may need to perform a factory reset to restore the default settings. Here's how you can do that:

• Turn off your monitor completely. Make sure it's not in standby mode but completely powered off.
• Unplug the power cable from the back of the monitor and wait for about 30 seconds.
• Plug the power cable back in.
• Turn on the monitor.
• When you turn it on, you may need to press and hold the menu button (usually indicated by an icon that looks like a rectangle or a box with lines) on the monitor while it's booting up. Keep holding the menu button until the on-screen menu appears. This may take a few seconds.
• Once you have access to the on-screen menu, use the menu buttons (typically located on the front or bottom of the monitor) to navigate to the "Reset" or "Factory Reset" option.
• Select the "Reset" or "Factory Reset" option, and confirm that you want to reset the monitor to its default settings.
• After the reset is complete, the auto-detect feature should be enabled again, and you should be able to access the menu as usual.

Keep in mind that performing a factory reset will erase any customized settings you may have had on your monitor, so you'll need to reconfigure them after the reset if necessary.

If this does not help, you may have to contact HP internal support for further assistance. 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[AllieRiot]

Followed your instructions. No change. No menu available.

[Nal_NR]

Hi @AllieRiot,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one-on-one interaction to fix the issue via remote assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[AllieRiot]

I appreciate the intention to help but I'm still waiting on that private message.