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- HP Community
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- Huge black spots in corners of All in One screen

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09-17-2021 05:15 PM - edited 09-17-2021 05:16 PM
We have black circles appearing one the diameter of a peach and now a quarter size in upper left and a pencil eraser size in lower right side. Screen has not been hit or dropped. No liquids near it ever. It's only 1.5 old and theyre getting bigger. What can be causing this or correct it.
09-20-2021 12:13 PM
Hi@Miasmomom20, Welcome to the HP Support Community!
Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.
I understand that you have a Hp Omen Dc-0019-Nq series laptop. I read that after usage there is a dead pixel on the screen and would like to know if the HP warranty would cover it.
All HP and Compaq notebook LCDs adhere to strict quality and reliability specifications. A small percentage of LCD panels may have minor cosmetic manufacturing anomalies or irregularities such as bright or dark dots in the viewable area. These cosmetic imperfections are common to all LCD panel types and are not specific to any HP model or product line. For more information please refer to this HP article.
However, I recommend you to contact our HP phone support team to check the available service options for this case.
Hope this helps! Keep me posted.
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