I Touch Screen not working.

[ohmyprinter]

My HP 24-b237c indicates it is a I touch 10 point screen, but I have not been able to use I touch on the screen. It seem not to be working. I can only use the Wireless Keyboard and mouse to operate screen.

Is there a solution to this problem?

Thanks

Johnny.

[Riddle_Decipher]

@ohmyprinter Did you check if the touchscreen works in the BIOS Screen? 

• This would help us determine if this is either a software or hardware related issue, hence I request you tap on F10 during a PC restart and check if you can use the touch feature to select options outside windows.
• If it doesn't work, this could be a hardware malfunction.
• If it works, please use the HP website to download all the latest drivers for your device using this link: click here

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