• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

I'm using HP Victus 15 version AMD Ryzen 5 7535HS. I am experiencing issues with my mouse touchpad after updating new Windows 11 vesion. It seems that the I2C HID device drivers have been disabled and I am unable to reinstall them. I have attempted to resolve the problem by restarting my computer multiple times and installing new drivers, but to no avail. Additionally, I cannot locate the Touchpad options in the settings menu. 

 

Fanart_Thuan_0-1707963025326.png

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.