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HP Recommended
HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A6AV)
Microsoft Windows 11

Heyy!! 

Actually I am facing a problem of Design of keyboard getting imprinted on my laptop Screen.

I tried to remove the marks by cleaning and Screen cleaner spray but it's still there..

Please anyone have any idea how can I get rid of it??? Please help..............

 

 

1 REPLY 1
HP Recommended

I believe this is a warranty problem

Check warranty here

https://support.hp.com/us-en/checkwarranty

 

Either the keyboard was improperly mounted or the screen is overheating and expanding.

 

If not in warranty

 

How do I stop my keyboard from marking my screen?
 
What is an inexpensive way to prevent keyboard marks on a laptop's screen? Try insert a sheet of clean thin cotton cloth between the screen and keys when you close the laptop.
 

Ideas on how clean 

 

if in warranty

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.


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