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‎01-04-2023 09:16 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15-ee0003ca
Operating System: Microsoft Windows 11

I bought an HP Envy x360 Convertible 15m-ed0xx for myself. It's was working pretty well till this morning. In the evening I was trying to close it and the right hinge popped. I'm sure it's out of warranty but is it possible to get this fixed? This laptop hasn't not been dropped or mistreated in any way. the laptop is getting close now . what i can do now

 

Thanks!

Category:
1 REPLY 1

‎01-06-2023 01:53 PM

HP Recommended

@Anshika01

 

Welcome to the HP support community.

 

I understand that your notebook hinge is broken, I am glad to assist you.

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

 If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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