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‎09-06-2019 11:45 PM

HP Recommended
Product: desktop

hello I am khatija shaikh my desktop screen show's blur and show's some color on my desktop screen. Is there any solution for this beacause I don't have any idea about this. So help me soon please

thank you,

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1 REPLY 1

‎09-09-2019 06:36 PM

HP Recommended

@khatija_shaikh
Thank you for posting on the HP Support Community.

  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you tried connecting the computer to an external monitor or TV?
  • Did this happen after a recent window or software update?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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