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- I have blue arrows on the upper right of all my files and pi...

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03-27-2019 02:10 PM
I have two blue arrows on all the files and pictures both on my desktop and when I opened my music, the arrows were there also. When I open a file or picture, they go away only to return when I close the file or picture. When I opened my music to listen to some of it I noticed that all the folders have the same thing on them. Any ideas?
04-01-2019 11:18 AM
Are you using Norton antivirus?
If yes, the blue arrows are just indicators to let you know what has been backed up.
To get rid of the arrows, open up Norton and go to settings. Then go to backup. There is an option that says "Backup Status Overlay". If you uncheck this option then the arrows will no longer appear. It wont make your computer more vulnerable, it just removes the arrows.
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
04-01-2019 11:44 AM
Good to know that you found the solution.
Feel free to contact us in future if you need any assistance.
Please mark the post as an accepted solution so that it benefits several others.
Sandytechy20
I am an HP Employee